⫻ fair and simple
Refund Policy
Last updated: October 5, 2026
How refunds work for credits purchased on the Platform.
1. Overview
Payments on the Platform are processed by Paddle.com as merchant of record, so refunds are issued through Paddle back to your original payment method. This policy works alongside Paddle's buyer terms.
2. Unused credits
If you bought credits and haven't spent any of them, you can request a full refund within 14 days of purchase — no questions asked.
3. Used credits
Credits already spent are non-refundable, because the cost is incurred the moment they are used. Partially used purchases can be refunded for the unused remainder within the 14-day window.
4. Charges in error
If credits were charged for something that didn't work because of a fault on my side, contact me and the credits will be restored. If a paid app or feature is ever permanently shut down, the unused credit balance you paid for will be refunded.
5. How to request a refund
Email [email protected] from the address on your account, with the Paddle order number from your receipt. Approved refunds go back to the original payment method, usually within 5 to 10 business days.
6. EU and UK consumers
You have a statutory 14-day right of withdrawal for online purchases. By spending credits within that window you ask me to begin the service immediately, and the withdrawal right lapses for the spent portion — the unused portion remains refundable as described above.
7. Statutory rights
Nothing in this policy limits mandatory consumer rights you have under the law of your country of residence.